Privacy Policy

We collect account information such as your name, email address, authentication identifiers, username or handle, subscription status, and billing-related metadata when you create or use a Durango account.

We collect product usage information needed to operate and improve Durango Code, including repository metadata, board and task data, deploy and app status, desktop and web session information, device and diagnostic data, log data, settings, and feature usage. When you use AI coding agents through Durango Code, prompts, context, tool results, and related session content may be processed to provide those features.

We use information to provide Durango Code, authenticate users, host and sync repositories, run deploys, operate the board and cloud features, process payments, enforce plan limits, prevent abuse, troubleshoot issues, and improve product quality.

We may use aggregated or de-identified information to understand product performance, reliability, and feature adoption.

Durango Code can route prompts, attachments, conversation or agent context, and generation requests to model providers and infrastructure services selected or required for the feature you use. In many cases you connect providers using subscriptions or credentials you already have; those providers process content under their own terms and privacy practices.

Avoid submitting sensitive personal information unless you are comfortable with that processing by Durango Code and the applicable model providers.

Durango Code uses third-party services for authentication, payments, hosting, storage, analytics, error reporting, and similar operations. These providers receive information necessary to perform their services.

Payment card details are handled by our payment processor and are not stored directly by Durango Code.

We use cookies, local storage, and similar technologies to keep you signed in, remember app preferences, secure sessions, measure usage, and improve reliability.

You can control cookies through your browser settings, but some parts of Durango Code may not work correctly if required cookies are blocked.

We use reasonable technical and organizational safeguards to protect information. No internet service can guarantee perfect security.

We keep information as long as needed to provide Durango Code, comply with legal obligations, resolve disputes, prevent abuse, and maintain business records. You may request deletion of account information by contacting us.

You can update account details through Durango Code or the authentication provider, delete content where product controls allow it, and request access, correction, export, or deletion of personal information by contacting us.

If you are in a region with specific privacy rights, we will respond to applicable requests as required by law.

Durango Code is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

We may update this policy from time to time. The updated version will be posted here with a new last updated date.

For privacy questions or requests, contact us at admin@durango.sh.